Terms & Conditions

The Fine Print

1. Your program fees
  • Your fee includes comfortable accommodation in shared rooms (twin / triple) with communal shower and bathroom facilities.
  • Three meals per day, unlimited water and cordials.  We can cater for most dietary requirements if we are advised of your needs in advance of your arrival..
  • Your laundry will be washed, ironed and folded for you during your stay.
  • Collection from the nearest airport to your project location. 
The cost of flights, travel insurance, visa fees, optional trips and activities and items of a personal nature are not included in the program fees.
 

2. Payment schedule

An administration fee of GB£200 / US$360 must be paid on acceptance into the Internship Program, and is strictly non-refundable.  The administration fee will be deducted from your final program fee payment.
 
The balance of your program fee is payable no later than 90 days prior to arrival.  Should your placement involve multiple stays, the program fee for each period of placement is payable 90 days prior to arrival for that period.
 
ALERT reserves the right to cancel the placement if there is non-payment without prior arrangement.
 
If booking less than 90 days before placement starts, payment should be made within one week of the provisional booking.
 

3.  Cancellation

Refunds exclude all travel and/or extraneous expenses of your trip plan.  
 
Cancellation up to 90 days prior to commencement will be 100% refunded for cost of program.  Cancellation between 61-90 days of commencement will be 75% refunded. Cancellation between 31-60 days of commencement will be 50% refunded.  Cancellation within 30 days of scheduled arrival cannot be refunded.  Any refunds due will be less the less the administration fees.  
 
In most cases ALERT will permit the deferment of your arrival date to an alternative agreed upon arrival date. However, should any costs be incurred by ALERT as a result of deferment, these will be passed onto you for payment.
 
In the unlikely event of ALERT cancelling your placement (due to circumstances beyond our control) we will, if possible, offer an alternative location. If this is not acceptable to you, all program fees will be refunded. 
 
If your placement is terminated by ALERT during your stay due to circumstances beyond our control, and alternative arrangements are not acceptable to you, all fees from the date your placement is terminated will be refunded. 
 
If your placement is terminated by ALERT as a result of infringement of the code of conduct, you will not be entitled to claim any refund.
 
If you terminate your placement at any time during your stay, you will not be entitled to claim any refund.
 
You will not be entitled to claim any other costs applicable to your placement, and/or any charges relating to any change in travel plans. You are liable for all travel expenses.
 

4.  General Terms

ALERT will not be held liable for any incidental expenses incurred as a result of your placement, such as vaccinations, visas, non-refundable flights.
 
Travel insurance is a pre-requisite for placement and should include adequate cover for baggage, medical expenses, the cost of repatriation and a cancellation clause. 
 
Should you not have adequate cover prior to the commencement of your placement, you may not be allowed to continue on the program and will have no right to a refund. 
 
Any claims concerning matters for which you are insured must be directed to your insurers. 
 
In a medical emergency, ALERT or its designated agents, will put forward the costs of medical expenses. 
 
You are required to sign an agreement that ALERT, or its designated agents, have the right to claim from your insurance for any expenses that ALERT may incur on your behalf.
 
Any information provided by ALERT on matters such as visas, vaccinations, climate, clothing, baggage, for example, is given in good faith. We cannot take responsibility for obtaining any necessary visas and travel documentation required for your placement, unless otherwise agreed and confirmed in writing as part of our service agreement to you.
 
Your booking is accepted on the understanding that you realise the potential hazards that may arise in this kind of travel, including injury, disease, loss of or damage to property, inconvenience or discomfort. Please allow for flexibility in this kind of travel. Changes in itinerary may be caused by circumstances beyond our control. No refunds will be issued on services not utilised.
 
When booking your flights you might consider booking a changeable return ticket. If circumstances arise which lead to extra expenses because you have purchased a non-changeable ticket, you will be solely responsible for the expense.
 
 
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